Chauffeur holding the door of a black Mercedes at an airport terminal

Guide

Arriving in Australia: getting from the airport to your hotel

After a long international flight, the last thing you want is to work out how to get to your hotel. A booked chauffeur turns it into a simple handover.

Book before you fly

Book your transfer once your flights are confirmed and add the flight number. We track the flight, so the pickup follows your landing time. See airport transfers.

Allow for arrival formalities

International arrivals include immigration, baggage collection and customs. This can take a while, especially at busy times. A longer waiting allowance is built into the booking after an international landing, so you can take your time.

Meeting your driver

Your driver meets you on arrivals inside the terminal with a name board, and your driver's name and car are sent to you before you land. If you cannot find each other, call or message the number in your booking confirmation.

Choose a vehicle for your luggage

A Luxury Sedan takes up to 3 passengers and 2 large suitcases, a Luxury SUV up to 5 and 4, an Executive Van up to 7 and 6, and a Mercedes Sprinter up to 12 with bulk luggage. If you are travelling with children, ask for a child seat.

Cities we cover

We drive in Melbourne, Sydney, Brisbane, Canberra, Perth and the Gold Coast.

A tip for the first day

If you want to see the city on arrival day, book hourly hire with a driver who can also take you to your hotel first.

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