Arriving at Sydney Airport
Sydney Airport handles both domestic and international flights, and the two sit in different parts of the airport. That is why we ask for your flight number when you book: we track the flight and meet you at the right place, whichever terminal you land in. See our Sydney chauffeur service for the areas we cover.
How your driver finds you
- Your driver meets you on arrivals with a name board.
- We track your flight, so an early landing or a delay moves the pick-up with it.
- A waiting allowance is built in: 15 minutes as standard and 60 minutes after an international landing, which gives you time for immigration and bags.
- The driver helps with your luggage and walks you to the car.
If you cannot find your driver, call or message the number in your booking and we will guide you.
Where in Sydney are you going?
Most arrivals head to the CBD, Circular Quay or Barangaroo, but the airport is also the start of trips to the eastern suburbs around Bondi and Double Bay, the north shore, the inner west and Parramatta. Choose your pickup and drop-off on the instant quote form and the fare is worked out from the real driving route, so you know the figure before you book.
Sydney traffic can change with the time of day and with events, so the route and the fare follow the actual trip rather than a flat zone price.
Choosing the right vehicle for your bags
A Luxury Sedan takes up to 3 passengers and 2 large suitcases, a Luxury SUV up to 5 and 4, and an Executive Van up to 7 and 6. For a bigger group or a lot of luggage, the Mercedes Sprinter carries up to 12. If you are airport-bound with a golf bag, a pram or extra cases, tell us in the luggage box on the booking form so we send the right car. Our guide to choosing a vehicle explains the differences.
Travelling with children? Ask for a child seat when you book and tell us the ages. See our guide to child seats.
Leaving Sydney: getting to the airport
For a departure, work back from your flight. Allow time for the drive, check-in and security, and add a margin for Sydney traffic, especially in the morning and late afternoon. Tell us your flight time and whether you are travelling domestically or internationally, and we will suggest the pick-up time with you.
Our airport transfer checklist covers what to have ready on the day.
From the cruise terminal to the airport
If you are finishing a cruise at Circular Quay or Barangaroo and flying out the same day, a booked car saves you queueing for a ride with your luggage. Give us the ship, the disembarkation time and your flight, and we will plan the timing with you.
If plans change
Free cancellation applies up to 6 hours before pickup, and airport pickups delayed by the airline are never charged as a cancellation. Our dispatch is open 24 hours, so you can reach us at any hour. Ready to book? See our airport transfers or get an instant quote.
Related
Services mentioned in this guide
See also all our chauffeur services, the fleet and the six cities we cover.
